This post is an adaptation of an email sent to staff in the Vice-President Students portfolio at UBC Vancouver and Okanagan, on Dec 22, 2025.
Dear colleagues,
I’m pleased to share an important milestone for Student Health and Wellbeing and for the broader UBC community. With the opening of the Gateway building, we are bringing together our many health and wellbeing services into a shared, purpose-built space designed to better support students now and into the future.
Effective January 2, 2026, Gateway Level 3 becomes the primary home of Student Health and Wellbeing (SHW). Gateway brings student medical care, mental health support including counselling, and health promotion activities together in one integrated location, helping students easily access care.
Gateway address
UBC Student Health and Wellbeing
Level 3 – 5955 University Boulevard
The Gateway building is a shared space with the School of Kinesiology, School of Nursing, UBC Health, and the Faculty of Arts.
As part of this transition:
- Counselling previously provided at Brock Hall and Brock Annex are now delivered at Gateway, and those Brock locations are closed.
- Some medical services previously offered at UBC Hospital (Koerner Pavilion, Level 2) are moving to Gateway.
- Clinical services at Orchard Commons will pause on December 19, 2025, as the future use of that space is being redeveloped.
- The Wellness Centre in the Life Building remains open and continues to operate as before.
- Embedded Counsellors located within faculties and programs across campus remain in place.
- The Food Hub Market remains open and continues to support student food security.
Students can visit Gateway in person or contact us at 604-822-3811 to learn more about available services. Some appointment types can also be booked directly through our online platform: https://ubcshw.inputhealth.com/ebooking.
Student Health and Wellbeing provides a broad range of in-person and virtual services and resources, including medical care, counselling and other mental health supports, food security initiatives, student recovery communities, harm reduction services, and more. Students are encouraged to connect with Student Health and Wellbeing, where they can be supported and connected to the most appropriate care.
Thank you for helping share this information within your teams and for supporting students as they navigate these changes. Please feel free to reach out if you have any questions or need further clarification.
Warm regards,
Noorjean Hassam (she)
Associate Vice President, Student Health and Wellbeing